Return Policy

Wigs, DVDs, Garments, and all other catalog items

Items may be returned to Gold Medal for exchange, refund or charge credit within 10 days of purchase. You are responsible for return postage. Returned items must be in new condition, never worn and with all original packaging and labels.

Hair Products

Items may be returned to Gold Medal for exchange, refund or charge credit within 30 days of purchase.

Mailing Instructions

You are responsible for return postage. Send returns via US Postal Service or UPS. Be sure to include your receipt and a note explaining your request for refund or exchange. If your order was charged, your refund will be in the form of a charge credit.

Gold Medal Hair Products
Returns Dept.
18 Julliard Dr.
Plainview, NY 11803

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